What personal information do we collect from the people that visit our website?
When booking or purchasing on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form, use live chat, make purchases or enter information on our site.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
What is a cookie?
The term “cookie” refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer’s hard disk, either temporarily throughout your visit , or sometimes for longer periods, depending on the type of cookie. Cookies perform different functions (for example, you are distinguished from other visitors to the same site or remember certain things for you as your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie’s lifetime, and a value (usually in the form of a randomly generated unique number).
Types of cookies
The basic types of cookies that sites may use are described below
These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.
Permanent cookies (persistent cookies)
This remains in the cookie file of your device’s browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., to remember your username or your site configuration preferences).
These are cookies installed in the browser and / or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you to monitor your site navigation. Site administrators often use first-party cookies to manage visits and for identification purposes.
These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies.
The cookies on this site and how to manage them
Below are information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site’s functionality. If you’d like more information on how to handle certain types of cookies, including how to check or delete them, please visit www.aboutcookies.org.
Google Analytics cookies
Google Analytics cookies are performance analytics / logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can tell us how many visitors use the site, the time and duration of the access, and also provide information on how visitors navigate across the site.
This information helps us improve the way our site works. They are anonymous information and do not contain personal information.
For more information on Google Analytics, please click https://support.google.com/analytics/answer/6004245
You can turn off Google Analytics tracking by clicking https://tools.google.com/dlpage/gaoptout?Hl=en=GB
If you disable these cookies, your use of the site will not be counted or used in the statistics we collect to improve the services we provide through the site. Website functionality will not be affected.
Cookies from video service providers (Google, Vimeo, DailyMotion, etc.)
These providers may place cookies on your device if you watch on our site videos that provide us as an external service.
If you disable these cookies, you may not be able to see the embedded videos from our site.
Cookies from social networks
Third-party social networks can place cookies on your device if you choose to share material from our site with them by clicking on one of the embedded buttons under “Share”.
If you disable these cookies, the share function will not be available.