Frequently Asked Questions

  • Complimentary pick up and drop off area

    Please note that complimentary pick up and drop off in our minivans applies within Chania region upon availability. Outside of this area there is a surcharge depending on the distance.

  • How to make a reservation using this site?

    Find the thing you want in here: snorkeling, scuba diving, courses or something else. Inside of each page there are Book Now buttons.
    Click Book Now button to make a reservation. You will be taken to our e-shop, and once you are there, pick a date, set the amount of person in your group, and press Book Now.
    Otherwise you can inquire through Contact Us.

  • Can I book and dive/snorkel in the same day?

    Normally you need to book at least one day ahead of the program but do not hesitate to call or Contact Us and check availability to your preferred activity.

  • What equipment is included in my diving package?

    Standard equipment included in all packages is considered to be the tanks, weights and weights belt.
    All the rest is subject to a surcharge of 10 euros per day per person.

  • What equipment is included in my snorkeling package?

    Snorkeling package includes fins, mask, full face masks, valve snorkels, life jacket and wet suit (when needed) or shortie.

  • Flying after diving

    To avoid Decompression Sickness (DCS) please allow at least 18 hours break after your last diving before flying. Please consider this before booking/let us know your flight plan.

  • Boat diving

    Boat diving are for the following dive sites:
    Elephantys Cave God’s Cave, Lighthouse Wall British Wreck, Islet of Marathi, Pervolitsa bay, Seal Cave, The Cavern, Omprogialos

  • Cancellation Policy

    If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.

    • If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
    • If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.

    All diving programs are subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund.

If there is a question that is not listed above then please get in touch.

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